There are three phases to every build -- parts acquisition, computer assembly, and testing. The longest of these is the parts acquisition. While we are stocking more and more parts as we grow, there are almost always a few parts we need to order in to complete any build. We order our parts from California, and they take two days to arrive. Any order received before midnight will have its parts ordered the following day. Once all the parts arrive, we only need one day for assembly, and one day for testing.

Once the computer leaves our door, the amount of time it takes to get to you depends solely on the shipping method you choose when you place your order. UPS transit times are rarely missed, but are guaranteed by UPS and you may pursue a refund with UPS if your shipment is late. All shipments are fully insured, and in the rare event of shipping damages, the damages can be paid for by filing a claim with UPS. We will be happy to aid you in this process with UPS, but is not directly responsible for any shipping damages or complications.

All timelines shown on our website are counted in business days. Weekends and holidays are not counted on any timeline.

When you place your order, we will send you a confirmation email. When your computer ships, we email you a tracking number so you can see exactly where your package is.